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Services/Council Services/Suffolk Highways

Suffolk Highways

Suffolk Highways is responsible for maintaining and improving roads, pavements, street lighting, and public rights of way across Suffolk. Report potholes, request road repairs, and find information on gritting and roadworks.

Serving All Suffolk, Suffolk

Suffolk Highways provides council services services in All Suffolk and surrounding areas. Suffolk countywide

All Suffolk, Suffolk
Council Services
Est. 1974

Contact Information

0345 606 6171
Visit Website

Location

Phoenix House, 3 Goddard Road, Ipswich, IP1 5NP

View on Map

Our Services

  • Report a Pothole
  • Roadworks & Closures
  • Street Lighting Faults
  • Winter Gritting
  • Public Rights of Way

Areas of Expertise

Specializations

  • Highway Maintenance
  • Road Safety

Industries Served

  • Public Infrastructure

Detailed Services

Report a Pothole

Quickly report potholes and other road defects online. Most repairs are scheduled within 14 days for urgent issues.

Key Features:

  • Online reporting
  • Photo upload
  • Track repair status

Winter Gritting

Find out which roads are gritted during winter and view live gritting updates.

Key Features:

  • Gritting route maps
  • Live updates

Environmental Commitment

Sustainable road maintenance and eco-friendly gritting.

Customer Testimonials

Reported a pothole and it was fixed within a week. Easy process!

Jane, Bury St Edmunds

Bury St Edmunds

Awards & Recognition

    Why Choose Suffolk Highways?

    Our Commitment

    • Professional, qualified technicians with years of experience
    • Competitive pricing with no hidden costs
    • Fully insured for your peace of mind
    • Free, no-obligation quotes and consultations

    What Sets Us Apart

    • Local expertise serving Suffolk communities
    • Reliable, punctual service you can depend on
    • Modern equipment and techniques
    • Excellent customer reviews and satisfaction

    Service Areas

    Primary Areas

    • All Suffolk

    Coverage & Response

    Coverage: Suffolk countywide

    Response Time: Varies by issue

    Frequently Asked Questions

    How much do your services cost?

    We provide free, no-obligation quotes for all our services. Contact us with details of your requirements and we'll provide a competitive estimate tailored to your needs.

    Do you offer emergency services?

    Yes, we offer emergency call-out services for urgent situations. Our response times vary by service type, but we aim to assist as quickly as possible.

    Are your technicians qualified and insured?

    All our technicians are fully qualified, experienced professionals with appropriate certifications. We're also fully insured for your complete peace of mind.

    What areas do you cover?

    We primarily serve All Suffolk and surrounding areas. Contact us to confirm if we can help with your specific location.

    Do you provide guarantees on your work?

    Yes, we stand behind our work with comprehensive guarantees. The length and terms vary by service type, but we ensure you're completely satisfied with the results.

    Additional Information

    Business Information

    Established: 1974

    Service Type: Council Services

    Business Status: Local Independent Company

    Key Features:
    • 24/7 emergency line
    • Online status tracking

    Customer Service

    Free Quotes: Yes, no-obligation

    Emergency Service: Available

    Payment Options: Cash, Card, Bank Transfer

    Communication: Phone, Email, In-person

    Supporting Suffolk Communities

    As a locally-owned business serving Suffolk communities, we understand the unique needs and challenges of our area. Whether you're in Ipswich, Bury St Edmunds, Felixstowe, Woodbridge, or any of the surrounding villages, we provide reliable, professional service with a personal touch.

    Our team members live and work in Suffolk, which means we have a genuine commitment to maintaining the high standards our local communities expect. We support local charities, employ local people, and contribute to the economic well-being of the region.

    When you choose Suffolk Highways, you're not just selecting a service provider – you're supporting a local business that cares about Suffolk's future. We take pride in being part of the community and contributing to its continued prosperity.